Leisure & Hospitality

Transforming the Bank of China Visa Application Centre into an environment that excites visitors about China.


Bank of China




The Bank of China, franchisee for the Chinese Government’s Visa Application Service Centres, was relocating its London Visa Centre to a new flagship site in the City of London. The bank recognised the opportunity to evolve the Centre, transforming a formerly cramped, confusing and impersonal space into a much-improved environment, with the capacity to challenge expectations of a visa centre and inspire visitors about their destination.

What’s the Big Idea?

EDGE created a ‘gateway to China’, celebrating historical and cultural references to China. Materials and finishes were reminiscent of Chinese craft and heritage. Clearly-demarcated zones and a new bi-lingual and icon-based signage hierarchy promote easy customer wayfinding. A specially-commissioned graphic feature is based on traditional Chinese blue and white ceramic storytelling and narrates the great historical and contemporary story of trade from East to West via river-based imagery.

Return on Investment:

The popularity of the scheme led to it being adopted as a blueprint for the Bank of China’s other UK centres. EDGE was asked to adapt the scheme for Edinburgh, with Birmingham and Manchester to follow.

‘It was particularly important for the project to be completed on time with a high attention to detail. We are very pleased with the unique design and co-operation with Edge.’
Neil Wells, Consultant, Bank of China.

Bank of Chine Bank of China - 2 Bank of China - 3 Bank of China - 4 Bank of China - 5